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CAREERS

When you work here, you can rest assured that you’ll be a valued member of a team that works closely with our clients to solve critical problems and improve the way their businesses function and succeed.

VIP has been in business for more than 40 years and is a financially solid company with a positive, healthy, and upbeat work environment. The company was also just named one of the “Best Places to Work in Vermont” again for 2020, the third time VIP has been recognized with this award. Benefits include: Best Places 2020

Read more about VIP in the recent "Colchester-Based VIP Taps Into the Beverage Industry With Software Solutions" article that appeared in Seven Days.

Unless otherwise stated, please upload your cover letter, salary requirements and resume by clicking here for employment consideration. All full-time job offers are contingent upon passing a pre-employment drug screening and background check. VIP is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law. Please contact careers@vtinfo.com if you have any questions.

Technical / Development

Mid-Level Software Engineer

Job Location: Colchester, VT 

Full time w/ hybrid WFH schedule

We are seeking a Fullstack Web Application Developer with a passion for creating user-friendly applications. The ideal candidate will take great pride in their work and be willing to rethink and suggest improvements for current applications as well as contribute to the development of new projects. This person must be comfortable working closely with a small team and have the flexibility to work on clearly-defined as well as abstract tasks to achieve a shared goal.

Primary Responsibilities:

  • Independently complete well-scoped components from a larger project in a reasonable time frame
  • Collaborate with your team to design, plan, implement and test solutions
  • Communicate well with team members and external teams
  • Follow, enhance and contribute to established team processes
  • Continuously seek self-improvement and learning

Requirements:

  • 3+ years of experience in software development
  • 2+ years of experience with modern JavaScript frameworks (React, Angular, Vue.js, etc.), HTML 5, and CSS3
  • 2+ years of experience with backend frameworks (C#, Java, Spring, Kotlin)
  • Solid knowledge of programming fundamentals—algorithms, data structures, design patterns, and paradigms

Technologies We Use:

  • Languages: primarily Java 11, Javascript & SQL; some PHP
  • Frameworks: Spring Framework, Spring Boot, Sencha ExtJS
  • Tools: Jira, Git, Jenkins, Rundeck, Grafana, Graylog
  • Other: database performance optimization, Linux administration, JWT, OpenAPI, SASS, UI/UX


All full-time job offers are contingent upon passing a pre-employment drug screening and background check.

Junior Software Engineer

Job Location: Colchester, VT 

Full time w/ hybrid WFH schedule

If you've enjoyed a beer, soft drink, glass of wine, or spirit lately there is a good chance one of VIP's applications was used in its journey from the supplier to your glass!


We are seeking a junior software engineer with a passion for creating user-friendly applications. The ideal candidate will take great pride in their work and be willing to rethink and suggest improvements for current applications as well as contribute to the development of new projects. This person must be comfortable working closely with a small team and have the flexibility to work on clearly-defined as well as abstract tasks to achieve a shared goal.


Primary Responsibilities:

  • Independently complete well-scoped components from a larger project in a reasonable time frame
  • Collaborate with your team to design, plan, implement and test solutions
  • Communicate well with team members and external teams
  • Follow, enhance and contribute to established team processes
  • Continuously seek self-improvement and learning

Requirements:

  • Excellent problem-solving and analytical skills
  • Ability to learn new coding languages and technologies
  • Bachelor's Degree preferred, or equivalent combination of education, training, and experience.

Technologies We Use:

  • Languages: Java/Kotlin, Javascript/Typescript, PHP, SQL
  • Frameworks: Spring Boot, Angular
  • Tools: Jira, Git, Jenkins, Grafana, Graylog

All full-time job offers are contingent upon passing a pre-employment drug screening and background check.

RPG Software Developer

Job Location: Colchester, VT

We are seeking an innovative, customer focused, self-directed individual to join the VIP RPG Development Team.  VIP Software Developers work with our existing suite of software applications and are responsible for creating new programs, enhancing existing programs by adding features, coding interfaces and fixing software bugs.

The successful candidate will have practical programming experience in RPG, knowledge of programming best practices, and have the ability to work in a high energy environment.  You will work with a team of programmers who improve the features and stability of existing applications.  You will also be responsible for assigned programming changes, as identified by our customers, which are related to minor enhancements, bug fixes and customization of software or interface (data extracts).

Additional Primary Responsibilities:

  • Review requests and clarify requirements with customers or service teams
  • Estimate coding effort and approximate due date
  • Identify best programming language and code to satisfy requirements
  • Make coding changes in appropriate source controlled environments
  • Document programming changes and outline of testing protocol
  • Release code to QC for creation of distribution
  • Be available to support the coding changes as a Tier 3 resource to Customer Support

Requirements: 

  • RPG programming or related experience with a language such as COBOL
  • Bachelor's degree with 1+ year related experience, or 2+ years related experience
  • Experience in the creation and maintenance of computer programs and control of languages
  • Strong customer focus
  • Effective oral & written communication
  • Experience with financial applications, business applications, or data extracts
  • Strong analytical skills
  • Ability to remain on task in a kinetic environment
  • Desire to learn our customers' business
  • Willing to be on-call support for applications 

All full time job offers are contingent upon passing a pre-employment drug screening and background check.

Mid-level Technical Writer

VIP is seeking an experienced Technical Writer to develop and maintain documentation and training materials for our expanding product line. Our goal is to help our customers use VIP products to their full potential by providing easy-to-use content. We deliver content in a variety of methods, including online Knowledge Bases, embedded help, job aids, quick references, release notes, short training videos, and eLearning modules.

Our tech writers work closely with product owners and development teams to track and understand product changes. They collaborate with support and implementation teams to write monthly release notes, keep existing content up to date, and develop new content. Writers also assist in developing articles for our newsletter and preparing content for conferences and regional trainings.

The ideal candidate will have:

  • An interest in learning the beverage industry encompassing beer, wine, spirits, and soft drinks.
  • The ability to dive into the inner logic of software products.
  • The aptitude to organize complex configurations and business logic into easy-to-follow content.
  • The desire to help guide the strategic plan for knowledge management, both for our customers and employees, in our growing company.
  • An interest in mentoring team members new to technical writing.
     

Requirements:

  • 5+ years of experience as a technical writer, preferably in software development.
  • Demonstrated ability to organize and write clear, concise documentation for complex systems.
  • Impeccable grammar and punctuation.
  • Experience editing content for grammar, conciseness, and style a plus.
  • Experience and/or education in current information architecture and knowledge management practices.
  • Experience with Robohelp, Captivate, and/or Zendesk Guide a plus.


All full time job offers are contingent upon passing a pre-employment drug screening and background check.

 

Entry Level Technical Writer

Location: Colchester, VT

VIP is seeking a Technical Writer to develop and maintain documentation and training materials for our expanding product line. Our goal is to help our customers use VIP products to their full potential by providing easy-to-use content. We deliver content in a variety of methods, including online Knowledge Bases, embedded help, job aids, quick references, release notes, short training videos, and eLearning modules.

Our tech writers work closely with product owners and development teams to track and understand product changes. They collaborate with support and implementation teams to write monthly release notes, keep existing content up to date, and develop new content. Writers also assist in developing articles for our newsletter and preparing content for conferences and regional trainings.

The ideal candidate will have:

  • An interest in learning the beverage industry encompassing beer, wine, spirits, and soft drinks.
  • The ability to dive into the inner logic of software products.
  • The aptitude to organize complex configurations and business logic into easy-to-follow content.
  • The desire to help guide the strategic plan for knowledge management, both for our customers and employees, in our growing company.

Requirements:

  • Demonstrated ability to organize and write clear, concise documentation for complex systems.
  • Impeccable grammar and punctuation.
  • Experience and/or education in technical writing. 
  • Experience with Robohelp, Captivate, and/or Zendesk Guide a plus.

All full time job offers are contingent upon passing a pre-employment drug screening and background check.


Implementation / Support

Software Implementation Specialist

Job Location: Colchester, VT

VIP is seeking several enthusiastic, organized and customer-oriented team players for the role of Software Implementation Specialist on our various Installation Teams.  These teams install a wide variety of software for our beverage customers, including applications that manage pricing, inventory, financials and beverage distribution analytics.  In this role you’ll build direct relationships with existing and new customers, gain hands-on project management experience, and contribute to the enhancement of our growing software packages.

Primary Responsibilities:

  • Learn how to install, use and set-up the various components of VIP Solution Packages and Software
  • Successfully understand VIP Software with the knowledge to install and train at VIP customer sites
  • Installation Includes:  Preparatory data conversion and hardware set-up
  • Training Includes:  On-site support and customer service to existing customers to include troubleshooting  issues, emphasizing training components, managing on-site software upgrades, and communicating with the Software Support Team as well as providing feedback to Development Teams

Requirements:

  • Must be highly organized and detail-oriented
  • Effective communication skills, both written and oral
  • Effective at teaching and training in a resourceful way
  • Self-motivation with the ability to work independently and as a team player
  • Ability to multitask and handle multiple projects and customers
  • A desire to learn new technologies and provide innovative ideas in the implementation team
  • Knowledge of beverage distribution is a plus!

We have several positions available on a variety of teams with varying amounts of travel required, ranging from minimal travel to 30%-50% travel within the US.  If you have a preference please specify!  Otherwise we are glad to discuss all of the available roles with you. 

All full time job offers are contingent upon passing a pre-employment drug screening and background check.

Warehouse Management Software Implementation Specialist

Job Location: Colchester, VT

VIP is seeking a Warehouse Management Software Implementation Specialist to join the Installation Team. You’ll have hands-on project management, direct relationships with existing and new customers, and the ability to enhance our growing software packages.

Primary Responsibilities:

  • Learn how to install, use and set-up the various components of VIP Solution Packages and Software
  • Successfully understand VIP Software with relationship to Warehouse Management
  • Installation includes: Preparatory data conversion, hardware set-up with process improvement focus
  • Training includes: on-site support during installation, as well as post-installation support with process improvement focus
  • Provide excellent support and customer service to existing customers to include trouble-shooting issues, emphasizing training components, managing on-site software upgrades, and communicating with Customer Support, as well as providing feedback to Development Teams

Requirements:

  • Warehousing and Logistics experience preferred
  • Operational improvement experience and focus
  • Knowledge of beverage distribution or food distribution is a plus!
  • Experience and understanding in inventory control, distribution and routing
  • Effective communication skills, both written and orally
  • Provide effective teaching and training in a resourceful way
  • Self-motivated with the ability to work independently and as a team player
  • 30-50% travel within the U.S.

All full time job offers are contingent upon passing a pre-employment drug screening and background check.

Customer Support Specialist

Job Location: Colchester, VT

VIP is looking for an entry-level Customer Support Specialist to join our support team.  The successful candidate must enjoy working with others, be a fast learner, and enjoy a fast-paced environment.  We are looking for an enthusiastic individual who will be committed to customer satisfaction.   

Primary Responsibilities:

  • Work directly with customers either by phone, chat, email or video call
  • Respond promptly to customer inquiries in a professional manner
  • Handle and resolve customer issues by obtaining and evaluating all relevant information 
  • Direct requests and unresolved issues to the designated resource
  • Serve as liaison between the customer and various departments
  • Keep records of customer interactions and transactions in help desk ticketing system
  • Record details of inquiries, comments and issues as well as the details of actions taken
  • Follow up on customer interactions to ensure their satisfaction in the resolution

Requirements: We are looking for someone with the following skills & strengths.  We'll train you on the rest!

  • Excellent communication skills - verbal & written
  • Attention to detail and accuracy
  • Able to maintain data confidentiality
  • Reliable & dependable
  • Able to multitask under pressure

All full time job offers are contingent upon passing a pre-employment drug screening and background check.

Part Time Customer Support Specialist

Job Location: Colchester, VT

VIP is seeking part time, entry-level Customer Support Specialists to join our support team.  The successful candidate must enjoy working with others, be a fast learner, and enjoy a fast-paced environment.  We are looking for an enthusiastic individual who will be committed to customer satisfaction.   

Primary Responsibilities:

  • Work directly with customers either by phone, chat, email or video call
  • Respond promptly to customer inquiries in a professional manner
  • Handle and resolve customer issues by obtaining and evaluating all relevant information 
  • Direct requests and unresolved issues to the designated resource
  • Serve as liaison between the customer and various departments
  • Keep records of customer interactions and transactions in help desk ticketing system
  • Record details of inquiries, comments and issues as well as the details of actions taken
  • Follow up on customer interactions to ensure their satisfaction in the resolution
  • Hours are flexible and could include weekends or night shifts


Requirements: We are looking for someone with the following skills & strengths.  We'll train you on the rest!

  • Excellent communication skills - verbal & written
  • Attention to detail and accuracy
  • Able to maintain data confidentiality
  • Reliable & dependable
  • Able to multitask under pressure


All full time job offers are contingent upon passing a pre-employment drug screening and background check.


Master data / Data Collections

Data Quality Analyst

Job Location: Colchester, VT

The role of Data Quality Analyst is integral in our rapidly growing company.  This is an excellent opportunity for intelligent, outgoing, and motivated self-starters seeking rapid professional development and acquisition of new business skills.  Your primary responsibilities will be working closely with internal and external users to maintain the quality of VIP’s master retailer database and aligning customer sales data to that retailer universe.  As this data is central to the operation of our clients’ businesses, you will need to bring a high level of attention to detail and willingness to find solutions to problems in a systematic and efficient way. 

Ideal candidates for this entry-level position will understand the importance of building and maintaining relationships with our customers.  Successful candidates must also work well both individually as well as part of a team to accomplish shared goals.

Primary Responsibilities:

  • Populate and maintain alcohol retailers and account attributes in the internal retailer database based on a set of established business rules
  • Align wholesaler account details to internal retailer database
  • Validate and ensure data quality and accuracy on an ongoing basis

Requirements: 

  • History of solid employment
  • Strong analytical and reasoning skills to assess and implement information from multiple resources
  • Clear communication skills
  • Self-organization to meet daily, weekly and monthly responsibilities, both to the company and the customer
  • Strong computer skills and knowledge of working with spreadsheets (Excel)
  • College degree preferred but not required

All full time job offers are contingent upon passing a pre-employment drug screening and background check.

Distributor Data Specialist

Job Location: Colchester, VT

We are seeking a Distributor Data Specialist to join our SRS Team.  Our Supplier Services business is focused on moving data between distributors and suppliers in the beverage industry. This data is a driving force in marketing and supply chain planning and is vital to the business practices of our customers. This entry-level position is well-suited to an inquisitive self-starter willing to ask questions and work with little direct supervision. The Distributor Manager is responsible for monitoring a set of assigned distributor accounts to ensure the prompt and accurate reporting of data based on supplier guidelines.

Primary Responsibilities:

  • Maintaining a professional relationship with an assigned group of distributor customers
  • Managing the daily data processing for those assigned distributors
  • Cross referencing that data against supplier data to ensure accuracy, clarity and continuity 
  • Resolving discrepancies that arise with distributor data
  • Establishing reporting of distributor data for new suppliers & making changes, as required, to existing supplier reporting

Requirements:

  • History of solid employment
  • Strong analytical and reasoning skills to assess and implement information from multiple resources
  • Clear communication skills
  • Self-organization to meet daily, weekly and monthly responsibilities, both to the company and the customer
  • Strong computer skills and knowledge of working with spreadsheets (Excel)
  • College preferred but not required

All full time job offers are contingent upon passing a pre-employment drug screening and background check.

Item Catalog Data Specialist

Job Location: Colchester, VT

The Item Catalog Data Specialist plays a critical role in the ongoing maintenance of a comprehensive catalog of packages and brands that VIP has created for the Beverage Industry.  This entry-level position is responsible for monitoring a group of assigned accounts (beverage suppliers & distributors), and assist them in adding content to the Item Catalog that meets a set of data quality rules.

Key Responsibilities:

  • Validate and ensure data quality and accuracy on an ongoing basis
  • Populate and maintain individual items, brands, and their attributes within the item catalog based on a set of established business rules
  • Monitor incoming data requests and assist customers in uploading and downloading data from the catalog
  • Assist in documenting data creation and maintenance procedures

Job Requirements:

  • High level of attention to detail and ability to prioritize work
  • Speed and proficiency on a standard keyboard
  • Ability to communicate effectively with customers and others inside the company to solve problems
  • Ability to work independently
  • Exposure to Excel and related business applications
  • Ability to learn and become proficient with unfamiliar systems
  • College preferred but not required

All full time job offers are contingent upon passing a pre-employment drug screening and background check.


Accounting / Administration

Billing Coordinator

Job Location: Colchester, VT

The VIP Accounting Department has an immediate opening for a Billing Coordinator. The desired applicant will be highly organized and have the ability to learn quickly and work independently. The Billing Coordinator must have the ability to communicate effectively with customers, and fellow employees.

Responsibilities:

  • Keying all major billing for the distributor side of the business
  • Tracking of current projects for billing status
  • Communicates regularly with the project implementation teams
  • Responsible for various monthly reconciliations
  • Distribute sales letters received from the sales department
  • Additional accounting/administrative tasks as assigned

Requirements:

  • Accounting / Administrative Background
  • Highly organized and detailed oriented
  • Strong data analysis skills
  • Learns quickly
  • Works well independently
  • Highly proficient in Microsoft Office Suite
  • Proficient typing skills
  • Strong communication skills 

All full-time job offers are contingent upon passing a pre-employment drug screening and background check.


On-site Facilities

Daycare Lead Teacher

Job Location: Colchester, VT

We are seeking a Lead Daycare Teacher to join our team at Roots!  For 30 years the Roots Child Development Center has been nurturing infants, toddlers, and preschoolers in Colchester, VT.  It is our mission to provide each child with a high quality, educational, play-based program that will foster their individual creativity and curiosity.  We strive to create a safe and inclusive learning environment where everyone feels that their needs are valued and understood.

Roots is housed within the headquarters of Vermont Information Processing and is attended by the children of VIP employees, ranging in age from 6 weeks to 5 years.  Full time employees of the daycare receive all of the same benefits as the rest of the company, making our total compensation package unmatched by other centers!  VIP prioritizes a healthy work/life balance and is thoroughly invested in the health and well being of their employees.

Primary Responsibilities:

  • Develop age-appropriate lessons and activities that promote and support the building of social skills, practical capabilities and self-esteem.
  • Collaborate with lead teachers to supervise, guide and encourage childrens’ learning and development.
  • Organize nap and snack hours and supervise children to ensure their safety at all times.
  • Communicate with parents regularly on their child’s day to day progress.
  • Maintain a clean and tidy classroom consistent with health and safety standards.

Desired Credentials:

  • 1-2 years of childcare experience (preferably with children under age 5)
  • Associate Degree in Early Childhood or Human Development, Elementary Education or Child & Family Services is preferred, but a greater amount of work experience may be an acceptable substitution.

Our benefits are unmatched and include 3 weeks of paid time off, 6 paid holidays, 4 paid floating holidays, 6 weeks of paid maternity leave, 2 weeks of paid parental leave, quality, affordable health insurance, employer-sponsored health savings account, generous employer-funded retirement account (no employee contributions required), paid professional development training hours and MORE!

All full time job offers are contingent upon passing a pre-employment background check.