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CAREERS

When you work here, you can rest assured that you’ll be a valued member of a team that works closely with our clients to solve critical problems and improve the way their businesses function and succeed.

VIP has been in business for 50 years and is a financially solid company with a positive, healthy, and upbeat work environment. The company was also named one of the “Best Places to Work in Vermont” again for 2022, the forth time VIP has been recognized with this award.  Benefits include: Best Places 2022

Read more about VIP in the recent "Colchester-Based VIP Taps Into the Beverage Industry With Software Solutions" article that appeared in Seven Days.

Unless otherwise stated, please upload your cover letter, salary requirements and resume by clicking here for employment consideration. All full-time job offers are contingent upon passing a pre-employment drug screening and background check. Full vaccination against COVID-19 is a condition of employment at VIP unless there is a medical or religious reason for exemption from this requirement. VIP is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status as defined by federal, state or local law. Please contact careers@vtinfo.com if you have any questions.

Technical / Development

Senior Software Engineer

Job Location: Colchester, Vermont or Ottawa, Ontario

Full time w/ hybrid WFH schedule

VIP is seeking a Senior Software Engineer with a passion for creating user-friendly applications. The ideal candidate will take great pride in their work and be willing to rethink and suggest improvements for current applications as well as contribute to the development of new projects. This person must be comfortable working closely with a small team and have the flexibility to work on clearly-defined as well as abstract tasks to achieve a shared goal.


Primary Responsibilities:

  • Independently complete components from a larger project in a reasonable time frame
  • Perform complex programming tasks
  • Collaborate with your team to design, plan, implement, test, maintain and monitor solutions
  • Communicate well within and across teams
  • Follow, enhance and contribute to established team processes
  • Continuously seek self-improvement and learning
  • Utilize experience to help guide team through Agile development practice
  • Act as a mentor to newer developers on the team

Requirements:

  • 5+ years of experience in software development
  • 3+ years of experience with modern JavaScript frameworks (React, Angular, Vue.js, etc.), HTML 5, and CSS3
  • 3+ years of experience with backend frameworks (C#, Java, Spring, Kotlin)
  • Solid knowledge of programming fundamentals—algorithms, data structures, design patterns, and paradigms
  • Bachelor's Degree in Computer Science, Software Engineering or relacted field preferred, or equivalent combination of education, training, and experience

Technologies We Use:

  • Languages: Java/Kotlin, Javascript/Typescript, PHP, SQL
  • Frameworks: Spring Boot, Angular
  • Tools: Jira, Git, Jenkins, Grafana, Graylog

Our hiring process is simple, transparent and mindful of your time and ours. You can expect a short phone screen, a take-home work sample exercise and two to three ~1 hour interviews.

All full-time job offers are contingent upon passing a pre-employment drug screening and background check.

Mid-Level Software Engineer

Job Location: Colchester, Vermont or Ottawa, Ontario

Full time w/ hybrid WFH schedule

VIP is seeking a Mid-level, Fullstack Web Application Developer with a passion for creating user-friendly applications. The ideal candidate will take great pride in their work and be willing to rethink and suggest improvements for current applications as well as contribute to the development of new projects. This person must be comfortable working closely with a small team and have the flexibility to work on clearly-defined as well as abstract tasks to achieve a shared goal.

Primary Responsibilities:

  • Independently complete well-scoped components from a larger project in a reasonable time frame
  • Collaborate with your team to design, plan, implement and test solutions
  • Communicate well with team members and external teams
  • Follow, enhance and contribute to established team processes
  • Continuously seek self-improvement and learning

Requirements:

  • 3+ years of experience in software development
  • 2+ years of experience with modern JavaScript frameworks (React, Angular, Vue.js, etc.), HTML 5, and CSS3
  • 2+ years of experience with backend frameworks (C#, Java, Spring, Kotlin)
  • Solid knowledge of programming fundamentals—algorithms, data structures, design patterns, and paradigms

Technologies We Use:

  • Languages: primarily Java 11, Javascript & SQL; some PHP
  • Frameworks: Spring Framework, Spring Boot, Sencha ExtJS
  • Tools: Jira, Git, Jenkins, Rundeck, Grafana, Graylog
  • Other: database performance optimization, Linux administration, JWT, OpenAPI, SASS, UI/UX

Our hiring process is simple, transparent and mindful of your time and ours. You can expect a short phone screen, a take-home work sample exercise, a remote, timed logic & problem solving assessment and one to two ~1 hour interviews.


All full-time job offers are contingent upon passing a pre-employment drug screening and background check.

Junior Software Engineer

Job Location: Colchester, Vermont or Ottawa, Ontario

Full time w/ hybrid WFH schedule

VIP is seeking a Junior Software Engineer with a passion for creating user-friendly applications. The ideal candidate will take great pride in their work and be willing to rethink and suggest improvements for current applications as well as contribute to the development of new projects. This person must be comfortable working closely with a small team and have the flexibility to work on clearly-defined as well as abstract tasks to achieve a shared goal.


Primary Responsibilities:

  • Independently complete well-scoped components from a larger project in a reasonable time frame
  • Collaborate with your team to design, plan, implement and test solutions
  • Communicate well with team members and external teams
  • Follow, enhance and contribute to established team processes
  • Continuously seek self-improvement and learning

Requirements:

  • Foundational knowledge of software programming concepts
  • Excellent problem-solving and analytical skills
  • Ability to learn new coding languages and technologies
  • Bachelor's Degree in Computer Science / Software Engineering preferred, or equivalent combination of education, training, and experience

Technologies We Use:

  • Languages: Java/Kotlin, Javascript/Typescript, PHP, SQL, C#
  • Frameworks: Spring Boot, Angular
  • Tools: Jira, Git, Jenkins, Grafana, Graylog

Our hiring process is simple, transparent and mindful of your time and ours. You can expect a short phone screen, a take-home work sample exercise, a remote, timed logic & problem solving assessment and one to two ~1 hour interviews.

All full-time job offers are contingent upon passing a pre-employment drug screening and background check.

Software Quality Assurance Engineer - Automated Testing

Job Location: Colchester, Vermont

Full time w/ hybrid WFH schedule

We are seeking an experienced software engineer to join our automated testing team, a development group that builds, executes, and maintains Java-based automated testing tools. You’ll be testing web services, stored procedures, web and mobile UIs, and other programs written in a variety of languages and running on a variety of platforms.

Key Responsibilities:

  • Enhancing the quality of our software products through testing
  • Contributing breadth and depth to our overall testing infrastructure
  • Developing, publishing, and implementing test plans
  • Writing and maintaining automated test suites

Requirements:

  • Excellent critical thinking and problem solving skills
  • Solid organizational skills and attention to detail
  • Ability to organize, prioritize, and communicate status to complete complicated projects independently and on time
  • At least 3 years experience in software testing
  • At least 2 years experience in Java, C#, or C++, and SQL

Desired Skills

  • A working knowledge of quality assurance methodologies
  • Selenium or Appium
  • JUnit or TestNG
  • IBM iSeries, DB2, and RPG
  • ExtJS / Sencha JavaScript frameworks
  • SVN / Git / Source Control
  • Linux / CentOS

 All full time job offers are contingent upon passing a pre-employment drug screening and background check.  

RPG Software Engineer

Job Location: Colchester, Vermont or Ottawa, Ontario

Full time w/ hybrid WFH schedule

We are seeking an innovative, customer focused, self-directed individual to join the VIP RPG Development Team.  VIP Software Developers work with our existing suite of software applications and are responsible for creating new programs, enhancing existing programs by adding features, coding interfaces and fixing software bugs.

The successful candidate will have practical programming experience in RPG, knowledge of programming best practices, and have the ability to work in a high energy environment.  You will work with a team of programmers who improve the features and stability of existing applications.  You will also be responsible for assigned programming changes, as identified by our customers, which are related to minor enhancements, bug fixes and customization of software or interface (data extracts).

Additional Primary Responsibilities:

  • Review requests and clarify requirements with customers or service teams
  • Estimate coding effort and approximate due date
  • Identify best programming language and code to satisfy requirements
  • Make coding changes in appropriate source controlled environments
  • Document programming changes and outline of testing protocol
  • Release code to QC for creation of distribution
  • Be available to support the coding changes as a Tier 3 resource to Customer Support

Requirements: 

  • RPG programming or related experience with a language such as COBOL
  • Bachelor's degree with 1+ year related experience, or 2+ years related experience
  • Experience in the creation and maintenance of computer programs and control of languages
  • Experience with financial applications, business applications, or data extracts
  • Languages: primarily RPG, SQL, COBOL & C++
  • Tools: Jira, MDCMS, Grafana, Graylog
  • Excellent organizational skills and attention to detail
  • Excellent problem-solving and analytical skills
  • Willingness and ability to learn new coding languages and technologies
  • Ability to remain on task in a kinetic environment

All full time job offers are contingent upon passing a pre-employment drug screening and background check.

Instructional Design and E-Learning Specialist

Job Location: Colchester, Vermont

Full time w/ hybrid WFH schedule

VIP is seeking an Instructional Design and E-Learning Specialist to create and maintain a wide variety of training materials for the beverage industry.  This position will focus heavily on e-learning and will be the main point of contact for this role at VIP.  This person will work closely with another instructional designer to help bring their ideas to life!  Some instructional design skills, such as project management and interviewing SMEs, (subject matter experts), will be necessary for many of the projects.  The ideal candidate must have impeccable writing skills, the ability to learn new technologies, excellent attention to detail and a passion for creating interactive learning!  This is a full time position with the ability to work a hybrid, flexible schedule at manager’s discretion. 

 

Responsibilities:

  • Gather information and course elements from internal departments, SMEs, customers, research data, and other sources.
  • Develop and design learning material, coordinate, and review educational content, and incorporate current technology in developing specific e-learning curricula.
  • Support the deployment of learning programs including uploading and updating courseware and curricula, training assignments, learner notification text and rules in LMS.
  • Utilize knowledge of LMS capabilities to recommend delivery strategies that yield a rich, meaningful, and dynamic end-user experience.
  • Utilize LMS reporting capabilities to develop custom reports that assist with planning and managing the company’s training and development initiatives.
  • Work with UI/UX team and programmers to support e-learning content requirements.
  • Run demos of the LMS system and provide training to individuals and users groups.
  • Ensure that participants are registered for education and training events.
  • Lend expertise in the technical aspects of e-learning to internal departments, as requested.
  • Facilitate live and recorded learning, particularly with our orientation program.

Required Skills:

  • Fluent in Microsoft and Google office applications
  • Working knowledge of browser technologies
  • Excellent English language oral and written communication skills
  • Ability to work independently and as a team player
  • Ability to juggle multiple projects
  • Strong problem solving and critical thinking skills
  • Strong organizational and time management skills
  • Strong interpersonal skills


Desired Skills / Experience:

  • Experience with any Learning Management System (LMS) as a developer or administrator
  • Experience working in an educational environment
  • Image editing
  • Experience with HTML and audio and video editing software preferred
  • Experience in the beverage industry is a plus!


Education Requirements:

  • Bachelor’s degree in relevant subject or 2+ years experience in training, adult education, and/or multimedia training materials development


Knowledge of the following applications useful but not required:

  • Absorb LMS
  • Zendesk Support/Guide
  • Captivate
  • Camtasia
  • RingCentral

All full time job offers are contingent upon passing a pre-employment drug screening and background check.


Implementation / Support

Accounting Software Support Specialist

Job Location: Colchester, Vermont

Full time w/ hybrid WFH schedule

VIP is looking for an Accounting Software Support Specialist.  In this role, you will support customers using the VIP Route Accounting System with their accounting and financial reporting needs.  You will be assisting beverage distributors and soda bottlers across the country with interpreting accounting transactions and analyzing financial reports for accuracy. Through these efforts you will develop strong and lasting relationships with customers by boosting their success with our system.  This is not the typical accounting position. If you are interested in using your accounting skills in a non-traditional way, this could be the job for you!

Primary Responsibilities:

  • Work directly with customers by email or phone
  • Respond promptly to customer inquiries in a professional manner
  • Obtain and evaluate all relevant information to handle and resolve customer complaints
  • Direct requests and unresolved issues to the designated resource
  • Serve as liaison between the customer and various internal departments
  • Record details of inquiries, comments, complaints, transactions as well as actions taken towards resolution
  • Follow up on customer communications and interactions


Requirements:

  • A strong understanding of accounting and bookkeeping concepts
  • Must be highly organized and detail oriented
  • Effective communication skills, both written and oral
  • Self-motivated with the ability to work both independently and a team player
  • Ability to multi-task and handle multiple projects and customers
  • A desire to learn new technologies and provide innovative ideas in the implementation of them
  • College degree and at least one year of customer service experience preferred
  • Knowledge of beverage distribution is a plus!

All full time job offers are contingent upon passing a pre-employment drug screening.

 

Software Support Specialist

Job Location: Colchester, VT

VIP is looking for a Software Support Specialist to join our RAS (Route Accounting System) Customer Support Team.  The successful Software Support Specialist must enjoy working with others, be a fast learner, have excellent technical diagnostic skills, and enjoy a fast-paced environment.  We are looking for an enthusiastic individual who can handle multiple tasks and be committed to customer satisfaction.  Knowledge of the distribution industry is a plus. 

Primary Responsibilities:

  • Work directly with customers by email or phone
  • Respond promptly to customer inquiries in a professional manner
  • Obtain and evaluate all relevant information to handle and resolve customer complaints
  • Direct requests and unresolved issues to the designated resource
  • Serve as liaison between the customer and various internal departments
  • Record details of inquiries, comments, complaints, transactions as well as actions taken towards resolution
  • Follow up on customer communications and interactions

Requirements:

  • Excellent communication skills - verbal & written
  • Strong ability to analyze and solve problems
  • Attention to detail and accuracy
  • Detail oriented and ability to maintain data confidentiality
  • Reliable & dependable
  • Ability to multitask under pressure
  • College degree and at least one year of customer service experience preferred

All full time job offers are contingent upon passing a pre-employment drug screening and background check.

Software Implementation Specialist

Job Location: Colchester, VT

VIP is seeking several enthusiastic, organized and customer-oriented team players for the role of Software Implementation Specialist on our various Installation Teams.  These teams install a wide variety of software for our beverage customers, including applications that manage pricing, inventory, financials and beverage distribution analytics.  In this role you’ll build direct relationships with existing and new customers, gain hands-on project management experience, and contribute to the enhancement of our growing software packages.

Primary Responsibilities:

  • Learn how to install, use and set-up the various components of VIP Solution Packages and Software
  • Successfully understand VIP Software with the knowledge to install and train at VIP customer sites
  • Installation Includes:  Preparatory data conversion and hardware set-up
  • Training Includes:  On-site support and customer service to existing customers to include troubleshooting  issues, emphasizing training components, managing on-site software upgrades, and communicating with the Software Support Team as well as providing feedback to Development Teams

Requirements:

  • Must be highly organized and detail-oriented
  • Effective communication skills, both written and oral
  • Effective at teaching and training in a resourceful way
  • Self-motivation with the ability to work independently and as a team player
  • Ability to multitask and handle multiple projects and customers
  • A desire to learn new technologies and provide innovative ideas in the implementation team
  • College degree and at least one year of customer service experience preferred
  • Knowledge of beverage distribution is a plus!

We have several positions available on a variety of teams with varying amounts of travel required, ranging from minimal travel to 30%-50% travel within the US.  If you have a preference please specify!  Otherwise we are glad to discuss all of the available roles with you. 

All full time job offers are contingent upon passing a pre-employment drug screening and background check.


Master data / Data Collections

Data Quality Analyst

Job Location: Colchester, VT

Full time w/ hybrid WFH schedule

The role of Data Quality Analyst is integral in our rapidly growing company.  This is an excellent opportunity for intelligent, outgoing, and motivated self-starters seeking rapid professional development and acquisition of new business skills.  Your primary responsibilities will be working closely with internal and external users to maintain the quality of VIP’s master retailer database and aligning customer sales data to that retailer universe.  As this data is central to the operation of our clients’ businesses, you will need to bring a high level of attention to detail and willingness to find solutions to problems in a systematic and efficient way. 

Ideal candidates for this entry-level position will understand the importance of building and maintaining relationships with our customers.  Successful candidates must also work well both individually as well as part of a team to accomplish shared goals.

Primary Responsibilities:

  • Populate and maintain alcohol retailers and account attributes in the internal retailer database based on a set of established business rules
  • Align wholesaler account details to internal retailer database
  • Validate and ensure data quality and accuracy on an ongoing basis

Requirements: 

  • History of solid employment
  • Strong analytical and reasoning skills to assess and implement information from multiple resources
  • Clear communication skills
  • Self-organization to meet daily, weekly and monthly responsibilities, both to the company and the customer
  • Strong computer skills and knowledge of working with spreadsheets (Excel)
  • College degree preferred but not required

All full time job offers are contingent upon passing a pre-employment drug screening and background check.

Distributor Data Specialist

Job Location: Colchester, VT

Full time w/ hybrid WFH schedule

We are seeking a Distributor Data Specialist to join our SRS Team.  Our Supplier Services business is focused on moving data between distributors and suppliers in the beverage industry. This data is a driving force in marketing and supply chain planning and is vital to the business practices of our customers. This entry-level position is well-suited to an inquisitive self-starter willing to ask questions and work with little direct supervision. The Distributor Manager is responsible for monitoring a set of assigned distributor accounts to ensure the prompt and accurate reporting of data based on supplier guidelines.

Primary Responsibilities:

  • Maintaining a professional relationship with an assigned group of distributor customers
  • Managing the daily data processing for those assigned distributors
  • Cross referencing that data against supplier data to ensure accuracy, clarity and continuity 
  • Resolving discrepancies that arise with distributor data
  • Establishing reporting of distributor data for new suppliers & making changes, as required, to existing supplier reporting

Requirements:

  • History of solid employment
  • Strong analytical and reasoning skills to assess and implement information from multiple resources
  • Clear communication skills
  • Self-organization to meet daily, weekly and monthly responsibilities, both to the company and the customer
  • Strong computer skills and knowledge of working with spreadsheets (Excel)
  • College degreee preferred but not required

All full time job offers are contingent upon passing a pre-employment drug screening and background check.


On-site Facilities

Daycare Teaching Associate

Job Location: Colchester, VT

Vermont Information Processing's onsite daycare is seeking a qualified teaching associate to join our team of fun, enthusiastic and passionate child care providers.

For 30 years the Roots Child Development Center has been nurturing infants, toddlers, and preschoolers in Colchester, VT. It is our mission to provide each child with a high quality, educational, play-based program that will foster their individual creativity and curiosity. We strive to create a safe and inclusive learning environment where everyone feels that their needs are valued and understood. We view families as the experts on their own child and ourselves as the experts on early childhood education.

Roots is housed within the headquarters of Vermont Information Processing and is currently attended by 27 children of VIP employees. VIP prioritizes a healthy work/life balance and is thoroughly invested in the health and well being of their employees.

Primary Responsibilities:

  • Collaborate with lead teachers to supervise, guide and encourage childrens’ learning and development. Promote and support the building of social skills, practical capabilities and self-esteem.
  • Organize nap and snack hours and supervise children to ensure their safety at all times.
  • Communicate with parents regularly on their child’s day to day progress.
  • Maintain a clean and tidy classroom consistent with health and safety standards.
  • Our ideal candidate would be knowledgeable and experienced in the early childhood field as well as child-focused, creative, and compassionate.

Desired Credentials:

  • At least one year of relevant childcare experience (preferably with children under age 5)
  • Associate Degree with a major in Early Childhood, Child or Human Development, Elementary Education or Child & Family Services (preferred)

VIP provides an extensive benefits package with quality, affordable health insurance. Other benefits include: 3 weeks of paid time off, 6 paid holidays, 4 paid floating holidays, paid pregnancy-related disability and parental leave, employer-funded health savings account, employer-funded life insurance, 401k, employer-funded retirement program, short & long term disability coverage, vision & dental expense reimbursement and paid professional development training hours.

All full time job offers are contingent upon passing a pre-employment background check.

To apply follow the link below OR simply reach out to careers@vtinfo.com