Meet the beverage technology experts.

WHY VIP

EXPERTISE IS ON YOUR SIDE

VIP is completely dedicated to the beverage industry and has been since 1972. We partner with beer distributors, soda bottlers, breweries, wineries, distilleries, and other beverage suppliers to help their businesses run smoother, smarter, and more profitably.

ONE SIZE DOESN’T FIT ALL

From years of working with our friends at different types of companies, we know what it takes to run a successful business in any tier of this industry. Choose your type of business below to learn more about why VIP is right for you.

THE KNOWLEDGE AND EXPERIENCE YOU NEED

When you work with VIP, you get more than just access to our technology and innovations; you’re adding a team of specialized-beverage industry experts who can draw on years of experience. From day one, your team is part of our team. We’ll stay at your side to ensure your technology meets your needs and that you’re uncovering critical business insights that will be game-changers for your operations and sales.

 

WE'VE GOT YOUR BACK

VIP customers always say that it’s the people behind the products that really make the difference. Everyone at VIP is committed to helping our customers get the most out of their system for as long as they’re using it. At VIP, our customers are our friends. From the very first interactions with us, you’ll feel like a part of our club. Whether it’s something small and personal like sharing a comic, or always communicating details about upcoming changes and improvements to the system, we take the time to get you know you and always treat you like family.

Training

Your success is our success. We want you to be as successful as possible with VIP solutions, and we go out of our way to provide training resources to help. From videos to webinars to on-site visits, we offer plenty of opportunities for you to learn more about how you can use VIP solutions to the fullest.

Support

When you need help with something, we know how important it can be to get support right away from someone you trust. Like faithful bartenders, our dedicated customer service teams are knowledgeable, attentive, friendly, and understanding. You can depend on us to be there for your team and to find a resolution quickly. We offer 24/7 support coverage for distributors that rely on VIP to keep their operations running, and suppliers are paired up with dedicated account managers.

Conferences

There’s nothing like getting together for some face-to-face learning. Twice a year, we offer conferences (one for distributors, one for suppliers) that allow you to learn the latest and greatest from our development efforts. But more importantly, you get to spend time with both the VIP team and other VIP users. The networking and sharing that takes place is invaluable. Conference attendees often tell us that they leave the conferences with new insights and smart strategies to implement in their businesses when they return home.